Return Policy


No returns all sold “As Is”



Chinavase Agreement


These terms apply to the purchase of Chinavase products. By placing an order for Chinavase, you accept and agree to the terms of this agreement.



Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements. If we are unable to fulfill an order, we will notify you by email.



Your order is shipped using a carrier that we have selected. Once you have completed your purchase on our online store, we will provide you with an estimated delivery date. Every effort is made to facilitate the delivery of your order on time and by the estimated delivery date. After your order is processed and fulfilled, we will send you an email containing the order tracking number. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we cannot guarantee any delivery date indicated by the carrier.



Our seals and artworks are collected with love and care from all over the world specifically for Chinavase customers. We reserve the right to refuse to sell and ship any product to you if we have reason to believe you are not a Chinavase customer. Likewise, customer support is only available to the original purchaser. We do not currently sell to or work with resellers.



We don’t provide any warranty cover on our merchandise for any damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning, or natural disasters.



Chinavase does not accept liability for the purchase, use or return of merchandise or other products beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business or for lost or corrupted data or software, or the provision of services and support. Chinavase will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of a product, Chinavase is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply.